Umpqua Bank is headquartered in the Pacific Northwest with 5,000+ employees and offers banking services to customers throughout the nation. It’s an especially exciting time to join our team as, following the recent merger with Columbia Bank, we have grown to become a leading western-based regional bank with more than $50B in assets under management and an unwavering commitment to our associates, our customers, and our communities.     

We create a great place to work by offering a special brand of relationship banking and by providing a culture where associates thrive. Associates who embody our core values fit in well here and we are eager to meet candidates who demonstrate behaviors that align with Trust, Ownership, Growth, Empathy, Teamwork, Heart, Enjoyment, and Relationships. 

About the Role:

The Principal Salesforce Solutions Engineer is a lead technical position which plays a dual role in both systems administration and development. They lead the design and implementation of complex Salesforce solutions, ensuring best practices and high-quality standards. This role involves developing scalable architectures, integrating Salesforce with other systems, and engaging with stakeholders to address business challenges. They manage project timelines, collaborate with cross-functional teams, mentor junior developers. With strong technical skills in Apex, Visualforce, and Lightning Components, they stay current with industry trends and Salesforce best practices, ensuring the successful deployment and optimization of Salesforce solutions.

• Configure and Maintain Salesforce: Manage user profiles, security settings, custom objects, fields, and automation tools to ensure optimal platform performance.
• Develop Custom Solutions: Use Apex, Visualforce, Lightning Components, and Salesforce APIs to create tailored solutions that meet business needs.
• Technical Support and Troubleshooting: Provide technical assistance, troubleshoot issues, and resolve user-reported problems to maintain system reliability.
• Integration Management: Integrate Salesforce with other systems and third-party applications, ensuring seamless data flow and system interoperability.
• Reporting and Analytics: Create and maintain custom reports and dashboards to monitor KPIs and provide actionable insights for business decision-making.
• Collaboration and Mentorship: Work with cross-functional teams on projects, mentor junior developers, and foster a collaborative and innovative environment.
• Solution Architecture and Project Management: Lead the design and implementation of complex Salesforce solutions, manage project timelines, and ensure successful project delivery.
• Demonstrate compliance with all bank regulations that apply to your position and keep up to date on regulation changes.
• Maintain working knowledge of our policies and procedures regarding the Bank Secrecy Act, Regulation CC, Regulation E, Bank Security and other regulations that apply to your position.
• Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Keeps up to date on regulation changes.
• Follows all Bank policies and procedures, compliance regulations, and completes all required annual or job-specific training.
• Maintain a working knowledge of Bank's written policies and procedures regarding Bank Secrecy Act, Regulation CC, Regulation E, Bank Security, and other regulations as applicable to this job description.
• May be asked to coach, mentor, or train others and teach coursework as subject matter expert.
• Actively learns, demonstrates, and fosters the Umpqua corporate culture in all actions and words.
• Takes personal initiative and is a positive example for others to emulate.
• Embraces our vision to become "The Business Bank of Choice.”

About You:

• H.S. Diploma/GED. Required
• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. Required.
• 4 Years at least of experience working in Apex Programming, custom development of LWC components, Triggers, integration using Rest APIs. Required
• 4 Projects at least worked in 4 projects involving Lightning development projects (custom development of Lightning Web Components). Preferred
• 3 Years at least of experience in Salesforce Development Life Cycle (Agile Methodology) including Deployment/Packaging effectively. Required
• 2 Years at least of experience in translating functional/non-functional requirements to system requirements in Salesforce Sales Cloud, Service Cloud, or Financial Service Cloud. Preferred
• 2 Years hands on experience with Mulesoft.Preferred
• Proficiency in Salesforce configuration, customization and development using Apex, Visualforce, OmniScript, CRMA, Lightning and Lightning Web components.
• Strong analytical and problem-solving skills with acute attention to detail.
• Solid understanding of Salesforce Financial Cloud or similar CRM systems.
• Excellent communication skills, both verbal and written.
• Ability to work effectively with individuals and groups across the organization.
• Salesforce Certified Advanced Administrator Builds on the basic admin certification, covering more complex administrative tasks and best practices. Existing. Required
• Salesforce Certified Platform Developer I: Validate skills in building custom applications using Apex and Visualforce. Existing. Required
• Salesforce Certified Sales Cloud Consultant or Service Cloud Consultant: Demonstrates expertise in implementing and optimizing Salesforce Sales or Service Cloud solutions. Existing. Required
• Salesforce Certified Solution Architect:  Expertise in designing and implementing scalable, secure solutions on the Salesforce platform, integrating multiple Salesforce clouds and technologies to meet complex business requirements. Existing. Required

Workstyle: Fully onsite.

Our Benefits:

We offer a competitive total rewards package including base wages and comprehensive benefits. The pay range for this role is $68,000.00-$95,000.00 and the pay rate for the selected candidate is dependent upon a variety of non-discriminatory factors including, but not limited to, job-related knowledge, skills, and experience, education, and geographic location. The role may be eligible for performance-based incentive compensation and those details will be provided during the recruitment process.

We offer eligible associates comprehensive healthcare coverage (medical, dental, and vision plans), a 401(k)-retirement savings plan with employer match for qualifying associate contributions, an employee assistance program, life insurance, disability insurance, tuition assistance, mental health resources, identity theft protection, legal support, auto and home insurance, pet insurance, access to an online discount marketplace, and paid vacation, sick days, volunteer days, and holidays. Benefit eligibility begins the first day of the month following the date of hire for associates who are regularly scheduled to work at least thirty hours weekly.

Our Commitment to Diversity:

Umpqua Bank is an equal opportunity and affirmative action employer committed to employing, engaging, and developing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics. If you require an accommodation to complete the application or interview(s), please let us know by email: [email protected] 

To Staffing and Recruiting Agencies:

Our posted job opportunities are only intended for individuals seeking employment at Umpqua Bank. Umpqua Bank does not accept unsolicited resumes or applications from agencies and Umpqua Bank will not be responsible for any fees related to unsolicited resume submissions. Staffing and recruiting agencies are not authorized to submit profiles, applications, or resumes to this site or to any Umpqua Bank employee and any such submissions will be considered unsolicited unless requested directly by a member of the Talent Acquisition team.